Privacy Policy – Antlers Inc
Last Updated:
04/06/2026
Antlers Inc ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") and other applicable South African laws.
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit or make a purchase through
https://antlersinc.co.za
.
1. Information We Collect
We may collect the following personal information:
Information You Provide
Full name
Email address
Phone number
Billing address
Delivery address
Company information (where applicable)
Information submitted through contact forms
Information provided when creating an account
Transaction Information
Products purchased
Order history
Payment confirmation information
Please note that Antlers Inc does not store credit card or banking details. Payments are securely processed by authorised third-party payment providers.
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Website activity and usage data
Referral websites
Cookie information
Location data where available
2. How We Use Your Information
We may use your personal information to:
Process and fulfil orders
Arrange delivery of purchases
Communicate order updates
Respond to enquiries and support requests
Manage customer accounts
Improve website functionality and user experience
Detect and prevent fraud
Comply with legal obligations
Send marketing communications where you have consented to receive them
3. Legal Basis for Processing
We process personal information where:
It is necessary to fulfil a contract with you.
You have provided consent.
We have a legitimate business interest.
We are required to do so by law.
4. Sharing Your Information
Antlers Inc does not sell, rent, or trade personal information.
We may share information with trusted third parties where necessary to operate our business, including:
Payment processors
Courier and logistics providers
Website hosting providers
Technology and software service providers
Marketing service providers
Legal and regulatory authorities where required by law
All third-party service providers are required to process information securely and only for authorised purposes.
5. Marketing Communications
Where you have opted in to receive marketing communications, we may send:
Product updates
Promotional offers
Brand news
Special releases and limited-edition launches
You may unsubscribe at any time by:
Clicking the unsubscribe link in any email
Contacting us directly
Withdrawal of marketing consent does not affect communications relating to existing orders or customer service matters.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyse website traffic
Enhance user experience
Support marketing and advertising efforts
You may disable cookies through your browser settings, although certain website functions may become unavailable.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Disclosure
Alteration
Loss
Destruction
Misuse
While we take reasonable precautions, no internet-based system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfil the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements
When information is no longer required, it will be securely deleted or anonymised where reasonably practicable.
9. Your Rights Under POPIA
Subject to applicable law, you may:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where legally permissible
Object to certain forms of processing
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa
Requests may be submitted using the contact information provided below.
10. Third-Party Links
Our website may contain links to third-party websites.
Antlers Inc is not responsible for the privacy practices, content, or security of external websites and encourages users to review the privacy policies of those websites.
11. Children's Privacy
Our website and services are not intended for persons under the age of 18.
We do not knowingly collect personal information from children without the necessary consent required by law.
12. Changes to This Privacy Policy
Antlers Inc reserves the right to update or amend this Privacy Policy from time to time.
Any changes will be published on this page and will become effective upon publication.
13. Contact Information
For privacy-related enquiries or requests, please contact:
Antlers Inc
Email:
info@antlersinc.co.za
Website:
https://antlersinc.co.za
If you believe your personal information has been processed unlawfully, you may also lodge a complaint with the Information Regulator of South Africa.